At Femelsa, we are committed to providing a secure and smooth payment experience for every customer. Please review our Payment Policy below before placing an order.

1. Accepted Payment Methods

We accept secure payments through trusted payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All transactions are securely encrypted and processed through approved third-party payment gateways.

2. Payment Processing

Payments are processed immediately at the time of purchase. Orders will only be confirmed after successful payment authorization.

If your payment cannot be processed or is declined, your order may be canceled automatically.

3. Currency

All prices displayed on our website are listed in USD (United States Dollars) unless otherwise stated.

Your bank or payment provider may charge additional currency conversion or international transaction fees depending on your location.

4. Order Confirmation

After completing your purchase, you will receive an order confirmation email containing your order details and payment confirmation.

If you do not receive your confirmation email, please contact our support team.

5. Payment Security

Femelsa uses SSL encryption and trusted payment gateways to help protect your personal and financial information during checkout.

We do not store your full payment card information on our servers.

6. Fraud Prevention

To prevent fraudulent transactions, we reserve the right to:

  • Verify payment information
  • Request additional identity verification
  • Cancel suspicious or high-risk orders

If additional verification is required, our support team may contact you before processing your order.

7. Taxes & Duties

Applicable taxes may be calculated at checkout depending on your location.

International customers may be responsible for customs duties, import taxes, or additional fees required by their country.

8. Billing Information

Customers are responsible for providing accurate billing and payment information during checkout.

Incorrect billing information may result in delays or order cancellation.

9. Refunds

Approved refunds will be returned to the original payment method used during purchase.

Refund processing times may vary depending on your payment provider or financial institution.

Please review our Return & Refund Policy for additional information regarding refunds.

10. Contact Us

If you have any questions regarding payments or billing, please contact us:

Femelsa

Phone: +1 (424) 588-5652

Email: info@femelsa.com‬

Website: https://femelsa.com

Business Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA