Thank you for shopping with Femelsa. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed within 1-3 business days after payment is successfully completed.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly delayed.

Once your order has been shipped, you will receive a confirmation email with tracking information.

2. Shipping Time

Estimated delivery times may vary depending on your location.

Standard Shipping:

  • United States: 3-7 business days
  • International orders: 7-14 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

4. International Shipping

Femelsa may ship to select international destinations.

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

We are not responsible for delays caused by customs clearance.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.

If you do not receive tracking information within a few days of placing your order, please contact our support team.

6. Delayed or Lost Packages

While we work with reliable shipping partners, delays can sometimes occur due to weather, logistics issues, or high shipping volumes.

If your package appears to be lost or significantly delayed, please contact us and we will assist you in resolving the issue.

7. Incorrect Shipping Information

Please ensure that your shipping address is accurate when placing an order.

Femelsa is not responsible for packages delivered to incorrect addresses provided by the customer.

If you need to update your shipping information, please contact us as soon as possible after placing your order.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

Femelsa

Phone: +1 (424) 588-5652

Email: info@femelsa.com‬

Website: https://femelsa.com

Business Address: Wymoing company (30 N Gould St, STE R, Sheridan, WY 82801, USA)